Refund policy
At Auralin Jewelry, we want you to love your purchase. If for any reason you’re not satisfied:
- Eligibility: Items may be returned or exchanged within 5 Days of delivery.
- Condition: Jewelry must be unworn, in original packaging, with proof of purchase.
- Non-Returnable: Custom pieces, sale items, and gift cards are final sale.
Process:
1. Contact us at auralinjewelry@gmail.com with your order number.
2. We’ll provide instructions for return/exchange.
3. Once received and inspected, we’ll issue your refund or send the replacement.
Shipping: Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.