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Refund policy
At Auralin Jewelry, we want you to love your purchase. If for any reason you’re not satisfied:
Eligibility: Items may be returned or exchanged within 5 days of delivery.
Condition: Jewelry must be unworn, in original packaging, with proof of purchase.
Non-Returnable: Custom pieces, sale items, and gift cards are final sale.
Process:
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Contact us at auralinjewelry@gmail.com or call us or WhatsApp at +1 (862) 365-8163 with your order number.
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We’ll provide instructions for return/exchange.
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Once received and inspected, we’ll issue your refund or send the replacement.
Shipping: Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.